Refund policy

  • Returns & Exchanges

    Right of return – 7 day cooling off period

    The customer has the right to return unopened and unused goods or services purchased online within a 7 day period. However the 7 day cooling off period does not apply to the following items:

    • Software purchases where the seal is broken or where download has commenced.
    • The goods are not in resalable condition or are incomplete

    The customer will bear the cost of returning the goods and will not be refunded the original shipping cost. Refund will be given on receipt of the returned items in original condition. Customers returning goods are advised to use a method providing proof of delivery.